Privacy Policy
Last Updated: January 2026
Privacy Policy
National Consumers Right ("we," "us," "our," "Company," or "NCR") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website www.nationalconsumersright.com (the "Site") and when you use our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide to us, including:
- Contact information (name, email address, phone number, mailing address)
- Financial information (debt amounts, creditor information, income details, account numbers)
- Personal information (age, employment status, family situation, marital status)
- Account information (username, password, preferences)
- Communication preferences and feedback
- Social security number or tax identification number (when necessary for services)
1.2 Information Collected Automatically
When you access our Site, we automatically collect certain information:
- Browser type and version
- IP address and location data
- Pages visited and time spent on each page
- Referring website and exit pages
- Cookies and similar tracking technologies
- Device information (operating system, device type)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze Site usage, and for marketing purposes. You can control cookies through your browser settings, though disabling them may affect Site functionality.
1.4 Third-Party Information
We may receive information about you from third parties, including credit reporting agencies, creditors, and other service providers, to verify information and provide our services.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our debt relief services
- Processing payments and handling billing
- Communicating with you about your account and services
- Responding to your inquiries and requests
- Sending promotional materials and newsletters (with your consent)
- Conducting research, analytics, and Site improvement
- Compliance with legal obligations and fraud prevention
- Marketing and advertising purposes
- Contacting creditors on your behalf
- Personalizing your experience
3. How We Share Your Information
We may share your information with:
- Service providers and business partners necessary to provide our services
- Creditors and debt collectors to negotiate on your behalf
- Affiliates and subsidiaries within our company
- Legal counsel and compliance professionals
- Financial institutions and payment processors
- Third parties as required by law or legal process
- Marketing and analytics partners
We do NOT sell or rent your personal information to third parties for marketing purposes, except as permitted by law. You have the right to opt-out of the sale of your personal information.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Privacy Rights
5.1 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to: (a) know what personal information is collected; (b) know whether personal information is sold or disclosed; (c) delete personal information; (d) opt-out of the sale or sharing of personal information; and (e) non-discrimination for exercising your rights.
5.2 Virginia Consumer Data Protection Act (VCDPA)
Virginia residents have similar rights including access to, deletion of, and correction of personal information, as well as the right to opt-out of targeted advertising and data sales.
5.3 Colorado Privacy Act (CPA)
Colorado residents have rights regarding access to, deletion of, and portability of personal information, as well as the right to opt-out of targeted advertising.
5.4 Wyoming Data Privacy Act (WYDPA)
Wyoming residents have the right to access, delete, and port personal information, and to opt-out of targeted advertising and the sale of personal information.
5.5 Other State Rights
Similar privacy rights may apply in other states. To exercise any of these rights, please contact us using the information below.
6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete such information immediately. Parents or guardians who believe their child has provided information to us should contact us immediately.
7. Cookies and Tracking
This website uses cookies and similar tracking technologies to enhance your browsing experience and for marketing and tracking purposes. By continuing to browse our site, you are consenting to their use and to our Terms of Use and Privacy Policy.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and for fraud prevention. You may request deletion of your information at any time.
10. International Privacy
Our Site is operated in the United States. If you are located outside the United States, your information may be transferred to, and processed in, the United States, which may have different privacy laws. By using our Site, you consent to such transfer and processing.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Phone
Address
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801